People who operate from principles have an easier time of staying calm in the face of provocation than people who don't yet have clearly enunciated principles.
Here's an example of a principle-based skript. The two principles at play here are:
1. I don't argue electronically.
2. I won't be shouted at.
In this exchange, the other party might -- or might not -- stay angry, but the assurance that a conversation will happen at a named time goes a long way toward calming the storm.
How would you respond? Comment on our Facebook page!
Principle-based skripts create boundaries.
Les scripts basés sur des principes créent des limites.
